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Cancellation/Refund Policy

No cancellations are entertained for requests post receiving donation. Once the Donation is issued the Lagori Charitable Trust will not accept any request from anybody for its cancellation.

 

However, Lagori Charitable Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Lagori Charitable Trust expects that all donors will exercise due care and diligence while making donations. Lagori Charitable Trust also recognises that a donation may be made erroneously or donors may change their mind.

 

Lagori Charitable Trust will examine each request for refund of donation and endeavour to make the refund Lagori Charitable Trust may also seek further information / documents and donor must co-operate in this regard.

 

However, Lagori Charitable Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

 

If you would like your donation to Lagori Charitable Trust to be refunded, You must request Lagori Charitable Trust in writing or by email for a refund and Your request must Lagori Charitable Trust within 5 days from the date on which you made the donation i.e. the date on which you: Made the donation online, electronically or through other means.

 

OR

 

Handed over the cheque / demand draft Lagori Charitable Trust or someone authorised by Lagori Charitable Trust for this purpose,

 

OR

 

Despatched the cheque / demand draft to Lagori Charitable Trust t by other means.

 

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

 

1. Date of donation.

 

2. Donation amount

 

· If donation was made through cheque/draft, please provide Cheque/Draft no.

 

· If donation was made through credit card, please provide Credit Card no. (last 4 digits only).

 

· If donation was made online, please provide Donation-ID. Lagori Charitable Trust at C- 702, Eden 4, Hiranandani Gardens, Powai, Mumbai, 400 076, India, https://www.lagori.org/ Email: contact@lagori.org. All decisions of Lagori Charitable Trust in this regard will be final and binding on the donor.

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